Pharmacy Customer Service

Why do you use your current pharmacy?

Location

Hours of operation

Products/Services offered other than health related items

Customer Reward Plan

Dispensing Fee

Exceptional Customer Service

Other

Your pharmacy is nearest to:

Your home

Your workplace

Your doctor's office

How long have you been a customer at your current pharmacy?

How often do you visit your pharmacy for prescriptions or health services?

Weekly

Monthly

Four times a year

Less than four times a year

How often do you visit your pharmacy for products not related to health?

Weekly

Monthly

Four times a year

Less than four times a year

Are employees at your pharmacy personable and approachable?

Yes

No

Are Pharmacy staff easily accessible by phone? Y/N By person? Y/N

Yes

No

Yes

No

Does your pharmacy offer an automated refill service (telephone or internet)?

Yes

No

Does your pharmacy offer delivery service?

Yes

No

Are you satisfied with the hours of operation?

Yes

No