This free survey is powered by
QUESTIONPRO.COM
Create a Survey
Surveys
2013
August
P
Perth MI Team Survey
Perth MI Team Survey
0%
Dear Customer
I would like to thank you for giving us the opportunity to help you. Please help us provide you with a better service by taking a couple of minutes to tell us about the service that you received. We appreciate your business and want to make sure we meet your expectations.
Sincerely,
Bryan Jack
Perth MI Team Manager
*
Which member of the Perth MI Team helped you?
-- Select --
Jamie
John
Jonathan
Kevin
*
In your most recent experience with the Perth MI Team, was the quality of customer service you received:
Very Poor
Somewhat Unsatisfactory
About Average
Very Satisfactory
Superior
If you indicated that the customer service was unsatisfactory, would you please describe what happened?
*
Now please think about the features and benefits of the [PRODUCT] itself. How satisfied are you with the [PRODUCT]:
Disatisfied
Somewhat Satisfied
About Average
Very Satisfied
Superior
Would you please take a few minutes to describe why you are not satisfied with the product?
Customer Service Representative
The following questions pertain to the customer service representative who helped you. Please indicate whether you agree or disagree with the following statements.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
The customer service representative was very courteous
The customer service representative handled my query within the agreed timescale
The customer service representative was very knowledgeable
Are there any other comments about the customer service representative you would like to add?
Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Very Dissatisfied
Considering the total package offered by the Perth MI Team including customer service, features and benefits, how satisfied are you with the Perth MI Team?
Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration while providing products and services in the future.
If you have any comments or concerns about this survey please Contact me directly.
Loading...
close
Loading...
Close
qprun1.questionpro.net