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  1. Surveys
  2. 2016
  3. April
  4. P
  5. People using Banking Services
0%
Exit Survey
 
 

Information



This survey is a follow up on the previous survey send to you. The goal of this survey is to determine if people use services or products provided from banks that they do not initially bank with
 
 
 
* Q1: Please select the bank that you currently bank with:
 
 
 
* Q2: Do you use services or products from other banks that you do not normally bank with?
 
 
 
If you selected yes in question Q2, then please specify which bank(s) you use
 
Absa Bank
 
African Bank
 
Bidvest Bank
 
Capitec Bank
 
Commercial Bank of South Africa
 
First National Bank
 
FirstRand Bank
 
Grindrod Limited
 
Imperial Bank South Africa
 
Investec Bank Limited
 
Nedbank Limited
 
Sasfin Bank Limited
 
Standard Bank of South Africa
 
Teba Bank Limited

 
 
 
if you selected yes in Q2. Please describe which service you use outside the bank you normally bank with.
   
 
 
 
* Please select a reason ,according to you, as to what are the main factors that plays a role in determining if a bank is innovative?
 
Technology
 
Products
 
Process (the way business is conducted)
 
Customer Centricity (is their services structured around the customer)
 
Simplicity
 
Innovative Culture
 
Brand (loyalty, popularity)
 
WE THANK YOU FOR YOUR PARTICIPATION. YOUR INPUT IS VERY VALUABLE TO US.