Patient survery - communications

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We would be grateful if you might take a few minutes to complete this patient survey on how well we communicate with you. Your answers are important to us in providing a better service to all our patients.

Your survey responses will be strictly confidential and will not be shared. If you have any questions about this survey, please ask at reception.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

How good are we at communicating with you with information about services and general practice information?

How well do we guide you to information on your particular health concern from other support services and groups?

How do you contact the surgery to get information about services or support groups? Please tick all that apply.

I telephone the surgery and speak to a receptionist

I visit the surgery and ask reception

I write to my GP

I make an appointment with my doctor / practice nurse

I read the notice board at reeption

I don't contact the surgery

I don't know / I'm not sure

What types of information are important to you? (Select all that apply)

General surgery information

Hospital referrals and waiting times

Local health issues and services

Cronic disease information

Support for carers

Other support groups

Welfare and benefits

Other

We are looking at ways to improve our communication with patients to keep you informed of developments or changes to our services and with other information. Which of the following would you use the most to learn about new services?

How would you prefer to tell us how well we are doing at providing you wiht information? Please tick all that apply.

Suggestion box at surgery reception

Patient participation group

Website - confidential post box

Other

Are you...

Into which group below would you classify yourself?