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  1. Surveys
  2. 2017
  3. March
  4. P
  5. Patient satisfaction with mental-health related em
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Exit Survey
 
 
Did you attend Royal Prince Alfred hospials emergency department with a mental health related issue?
 
 
How safe did the responses from emergency department staff and doctors make you feel?
Very Unsafe Not safe Neutral Safe Very Safe
 
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How would you rate the intial response from emergency department staff and nurses?
Very Bad Bad Okay Good Very good
 
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How long did you have to wait in the emergency department before you were seen by a doctor?
 
30 minutes or under
 
30 minutes- 1 hour
 
1 - 2 hours
 
2 - 3 hours
 
More than 3 hours
 
 
 
Do you feel the time in which you were seen was appropriate for the urgency of your matter?
 
Yes
 
No
 
Unsure
 
 
 
Do you feel the outcome of your visit adequatley responded to your issue on the day?
 
Yes
 
No
 
 
 
What was the outcome of your visit?
 
Discharge no admission or referral
 
Admission to hospital
 
Referral
 
Admission and referral
 
Other please specify
 
 
 
 
Were there specialist psychiatric staff available to assist you?
 
Yes
 
No
 
Not sure
 
 
Overall, how would you rate your level of satisfaction from the emergency departments response to your needs on that day?
Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied
 
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How likely would you be to attend another emergency department with a mental health issue?
Very Unlikely Unlikely Neutral Likely Very Likely
Website
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Customer Service
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Overall
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