Surveys
2016
April
P
Partner engagement - Motivations and reservations
Partner engagement - Motivations and reservations
0%
Questions marked with a
*
are required
Exit Survey
Name
How satisfied are you with the following:
Very Dissatisfied
Not Satisfied
Neutral
Satisfied
Very Satisfied
Website
Customer Service
Overall
What types of credit cards do you have (Select all that apply)?
Visa
Mastercard
American Express
Discover
Diners Club
How do you see the PC/server market growing?
Very Bad
Bad
Matured
Good
Very Good
*
Which are the brands of PCs/Server that you deal with?
Dell
Lenovo
HP
Acer
Apple
Other ______________
Please rank (1-5) the following in order of interest by customers:
Dell
-- Select --
1
2
3
4
5
6
Lenovo
-- Select --
1
2
3
4
5
6
HP
-- Select --
1
2
3
4
5
6
Acer
-- Select --
1
2
3
4
5
6
Apple
-- Select --
1
2
3
4
5
6
Others_________
-- Select --
1
2
3
4
5
6
Please rank (1-5) the following in order of profits generated by you:
Dell
-- Select --
1
2
3
4
5
6
Lenovo
-- Select --
1
2
3
4
5
6
HP
-- Select --
1
2
3
4
5
6
Acer
-- Select --
1
2
3
4
5
6
Apple
-- Select --
1
2
3
4
5
6
Others_________
-- Select --
1
2
3
4
5
6
*
Reason for the brand garnering you highest profit.
Strong demand for the brand in market
Higher margins provided by the dealer
Other
Are all these Brands having a rebate/any other program to give you incentives?
Yes
No
*
Dell
*
Lenovo
*
HP
*
Acer
*
Apple
*
Others_______
How satisfied are you with the current rebate programs ran by existing distributors:
Very Dissatisfied
Not Satisfied
Neutral
Satisfied
Very Satisfied
Dell
Lenovo
HP
Acer
Apple
*
Which brand provides you with maximum rebate/offers
Dell
-- Select --
1
2
3
4
Lenovo
-- Select --
1
2
3
4
HP
-- Select --
1
2
3
4
Acer
-- Select --
1
2
3
4
Apple
-- Select --
1
2
3
4
*
How many percentage points more than the immediate following brand?
*
Please rank (1-5) the following in order of best rebate/offer program ran by the Brand(includes hassle-free procedures, faster rebate, online 24*7 available portals, etc.):
Dell
-- Select --
1
2
3
4
5
Lenovo
-- Select --
1
2
3
4
5
HP
-- Select --
1
2
3
4
5
Acer
-- Select --
1
2
3
4
5
Apple
-- Select --
1
2
3
4
5
If another brand starts providing you higher rebate/incentives will you start pushing their products further?
Yes
No
If NO, in previous Q. , Why?
*
Please rank (1-4) the following factors in order of the importance for you while recommending/suggesting a brand
Consumer Requirements
-- Select --
1
2
3
4
Brand Availability
-- Select --
1
2
3
4
Brand that gives you the highest margins
-- Select --
1
2
3
4
Other reasons( loyalty towards a brand)
-- Select --
1
2
3
4
*
Do you resort to over/under stocking based on the targets set for you to get rebate?
Yes
Sometimes
No
*
Any improvement that you seek in the existing programs?
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