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Surveys
2011
August
P
Park Hyatt Saigon Event Satisfaction
Park Hyatt Saigon Event Satisfaction
0%
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Thank you for holding your recent event at Park Hyatt Saigon. Please provide us with feedback on your experience to assist us with improving our customer service and product offerings. If you have any questions or concerns related to this survey, please contact
[email protected]
.
By participating in this survey, I confirm that I have read and agreed to the use of the personal information I am giving you in accordance with the
Hyatt's Global Privacy Policy
for guests.
How would you rate us in the following areas of the
Sales Process
?
Excellent
Good
Average
Below Average
Poor
N/A
Understanding your event needs
Service attitude/Professionalism
Product knowledge
Response time to enquiries
Quality and content of the proposal
Accuracy of the contract
How would you rate the
guest rooms
in the following areas?
Excellent
Good
Average
Below Average
Poor
N/A
Cleanliness
Level of comfort
Sufficiency of supplies
Functionality of facilities
How would you rate the
event space
in the following areas?
Excellent
Good
Average
Below Average
Poor
N/A
Reception area
Table layout
Linens
Audio Visual
Lighting/sound
Functionality of equipment
Ventilation & Air-conditioning
Cleanliness
How would you rate the
Food & Beverage
served at your event in the following areas?
Excellent
Good
Average
Below Average
Poor
N/A
Variety of selection
Quantity
Quality
Presentation
How would you rate our
overall
service standard and facilities?
Excellent
Good
Average
Below Average
Poor
Are there any additional comments or feedback you would like to give us?
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