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  1. Surveys
  2. 2016
  3. April
  4. P
  5. Panera Bread Customer Survey
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Exit Survey
 
 
How often do you go to Panera Bread?
 
>1 Week
 
Every Week
 
Every 2 Weeks
 
Every 3 Weeks
 
Every Month
 
A few times a year
 
Never
 
 
 
How long have you been dining at Panera Bread?
 
Less than 1 month
 
1 month to less than 6 months
 
6 months to less than 1 year
 
1 year to less than 3 years
 
3 years or more
 
 
 
How would you rate your overall level of satisfaction with us?
 
Highly dissatisfied
 
Somewhat dissatisfied
 
Neutral
 
Somewhat satisfied
 
Highly satisfied
 
 
Comment:
   
 
 
Please rank the following attributes in order of importance when dining at Panera Bread.
Most Important Very Important Somewhat Important Important Least Important Not Important
Location
Friendly staff
Knowledgeable staff
Quickness of order
Cleanliness of restaurant
Interior/exterior design
Quality of food
Healthiness of food
Menu Selection
Menu pricing and value
 
 
Please rate the following service items at Panera Bread on a scale of 1 to 5.
1 (Poor) 2 3 4 5 (Excellent)
Friendliness of staff
Staff's knowledge of the menu
Quickness of order
 
 
Comment:
   
 
 
Please rate the following regarding the ambiance of Panera Bread on a scale of 1 to 5.
1 (Poor) 2 3 4 5 (Excellent)
Cleanliness
Lighting
Music
Comfort
Include comment box
 
 
Comment:
   
 
 
Please rate the following items regarding our menu on a scale of 1 to 5.
1 (Poor) 2 3 4 5 (Excellent)
Quality of food
Healthiness of food
Menu variety
Menu pricing and value
 
 
Comment:
   
 
 
 
How likely are you to go Panera Bread versus another fast food restaurant?
 
Very unlikely
 
Somewhat unlikely
 
Neutral
 
Somewhat likely
 
Very likely
 
 
 
Please share any suggestions for improving our restaurant.