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  1. Surveys
  2. 2017
  3. May
  4. O
  5. OYE

OYE

0%
Questions marked with a * are required Exit Survey
 
 
* Did you participate in the "Open Your Eyes"/USA: "EsLux" campaign? 
 
Yes
 
No
 
 
Please provide your feedback to identify improvement areas for future campaigns.
How much do you agree or disagree with each of these statements?
Completely agree Somewhat agree Somewhat disagree Completely disagree
* In my territory the Essilor & Luxottica situation is of interest to ECPs
* Overall, I received the necessary training and support to use the Open Your Eyes (EsLux) campaign
 
 
How much do you agree or disagree with each of these statements?
Completely agree Somewhat agree Somewhat disagree Completely disagree N/A
* The information that I was given helped me to discuss the Essilor acquisition of Luxottica with customers and prospects
* I had sufficient knowledge on my territory to identify and select which Essilor customers to visit
* Stores that wanted to switch business could be trained quickly
* It was easy for new customers to start ordering
* The customer service team gave special attention to new customers
* The message Hoya+You vs. Essilor+You / USA: "Ally of the Independent Practice" is relevant to ECPs in your territory - Click here to see message
* The promotions that I could offer were strong enough to persuade customers to switch
 
 
 
* For future campaigns: Which of these promotions would be most attractive to NEW customers in your territory?
 
One month free or 50% introductory discount for the first month
 
A stock of Hoya lenses for free
 
One side free
 
Hoya Welcome Bonus
 
VOUCHERS for extra-high discount
 
VOUCHERS for free lenses, free upgrades or 50% discount
 
Instruments included in contract agreement
 
Other
 
 
 
 
* For future campaigns: Which of these promotions would be most attractive to EXISTING customers in your territory?
 
One month free or 50% introductory discount for the first month
 
A stock of Hoya lenses for free
 
One side free
 
Hoya Welcome Bonus
 
VOUCHERS for extra-high discount
 
VOUCHERS for free lenses, free upgrades or 50% discount
 
Instruments included in contract agreement
 
Other
 
 
 
 
* For similar campaigns in the future, what should we do more of, or differently?