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Surveys
2015
February
O
Owner Satisfaction Survey
Owner Satisfaction Survey
Swint Realty Co. LLC.
0%
Exit Survey
We conducted a customer service survey a couple of years age and found the feedback extremely helpful. We would like to provide you with the highest quality of service and therefore are conducting another customer service survey. It will take approximately five minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Dave Swint at 719-964-5612 or by email at
[email protected]
.
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
How would you rate your overall satisfaction with the service you receive from Swint Realty?
Completely unsatisfied
Somewhat unsatisfied
Slightly unsatisfied
Neither satisfied nor unsatisfied
Slightly satisfied
Somewhat satisfied
Completely satisfied
Would you recommend our service to someone you know?
Yes
Probably
No
Never
Do you agree that you receive value for services provided for the management fee?
Completely disagree
Somewhat disagree
Slightly disagree
Neutral, Slightly agree
Somewhat agree
Completely agree
Do you agree that Swint provides the highest possible level of service, knowledge, professionalism and integrity?
Completely disagree
Somewhat disagree
Slightly disagree
Neutral, Slightly agree
Somewhat agree
Completely agree
Are you satisfied with the quality, timeliness and detail of your monthly financial reports?
Completely disagree
Somewhat disagree
Slightly disagree
Neutral, Slightly agree
Somewhat agree
Completely agree
Do you agree that our team responds to concerns, questions or problems in an excellent manner?
Completely disagree
Somewhat disagree
Slightly disagree
Neutral, Slightly agree
Somewhat agree
Completely agree
Do you agree that our team turns over properties in a timely and effective manner?
Completely disagree
Somewhat disagree
Slightly disagree
Neutral, Slightly agree
Somewhat agree
Completely agree
Do you agree that maintenance concerns are brought to your attention in a timely and effective manner?
Completely disagree
Somewhat disagree
Slightly disagree
Neutral, Slightly agree
Somewhat agree
Completely agree
How would you rate your overall "peace of mind" our service provides you (with 7 being the highest)?
1
2
3
4
5
6
7
What areas do you think Swint Realty can improve on?
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