Outbound Shipping Customer Satisfaction Survey

OSU Central Receiving has been redesigned to provide delivery services for all your qualifying OSU shipments. Our new business processes, combined with our professional delivery team and new OSU Shipment Tracking System are here to provide the University unparalleled delivery services.

Through Operational Excellence Central Receiving delivers value, safety and security to our University customers.

We would appreciate a few moments of your time to participate in our customer satisfaction survey.

How would you rate your interaction with your Central Receiving Delivery Driver?

Unsatisfied to Extremely Satisfied:

Did the customer service representative at Central Receiving help you in a timely fashion?

Unsatisfied to Extremely Satisfied:

Overall, how would you rate your experience with the Return Service offered by Central Receiving?

Unsatisfied to Extremely Satisfied:

How would you rate your experience with the Central Delivery Point for your building?

Unsatisfied to Extremely Satisfied

Rate your overall satisfaction with the shipping and delivery process for Central Receiving.

Unsatisfied to Extremely Satisfied

If there were one thing we could improve upon in regards to our shipping and delivery process, what would that be?