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2012
June
O
Ostich Client Support Evaluation Form
Ostich Client Support Evaluation Form
Ostrich Insurance Client Support Staff Evalutaiton Form
0%
We appriciate you taking the time out of your day to complete this form.
Your participation in this evaluation is completely voluntary. The Evaluation responses will be strictly confidential and data from this research will be reported only throughout the client support staff to improve our communication skills and out overall performance, thereofre making the Ostich Client Support staff Better at what they do.
We hope our services to you have been satisfactory, we are glad to be of your assistance in helping you in any IT problem you have.
Thank you for completing this form and we apprecitate your feeback.
Kind Regards
Keely McBride (Leader of Ostrich Client Support Staff)
Help Desk Support:
How satisfied are you with:
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
N/A
overall quality of face to face support?
knowledge and professionalism of the Ostrich client support staff?
communication and follow-up on problem resolution?
ability of ostrich client support in fixing your problem/trouble?
ability of ostrich client support to solve your problem?
time required to resolve your problem?
overall quality of the solution?
Other assistance provided was usfull?
Please tell us how we at the ostrich client support could improve the quality of support provided to you and our company
Ostrich Insurance Client Support understands the service needs of me and our company
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
Not sure
Overall, how satisfied are you with the amount of contact between you and The Client Support staff at Ostrich Insurance?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
Not sure
Do you feel you would gladly contact the ostrich client support staff again if you needed further assistance
Definatley
Yes
No
Not sure
Other (Please Specify)
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