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Hello. I am ……………… from OSN.
We are currently in the process of launching new services to our customers, and we are interested in your opinion and feedback as it counts and is very valuable to us.
Having said that, I would appreciate it if you can give us a few minutes of your time for this purpose. Please note that answers from people surveyed will be compiled in a report that will be shared with the decisions makers. No names will be mentioned in the report.
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* Do you have a few minutes? |
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* 1. What are the OSN services launched recently that you are aware of? (Spontaneous) |
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* 2. Are you aware of OSN Play that was launched recently on OSN? |
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3. What was/were your source (s) of awareness of OSN Play; that is the medium (s) through which you first heard about OSN Play? (MA-Spontaneous) |
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* 4. Have you registered to OSN Play? |
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* 5. What were the reasons/the factors that encouraged you to register to the OSN Play? |
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* 6. What were the reasons for not registering to the OSN Play? (Spontaneous) |
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* 7. How frequently do you watch content on OSN Play? (Read options if needed) |
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* 8. On average, how many hours do you spend watching content on OSN Play per week? (Spontaneous) |
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9. What are the Programs Genres that you usually watch on OSN Play? (Spontaneous) |
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10. What genres of content are you interested to see more of on OSN Play? (Spontaneous)
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* 11. How do you describe your navigation experience with OSN Play? Do you say: |
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* 12. Where do you usually watch OSN Play? (Read Options) |
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* 13. To your knowledge, how many other family members watch content on OSN Play? (Spontaneous) |
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* 14. To which extent are you likely to recommend OSN Play to your friends? |
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| 15. Think of your overall experience with OSN Play and let us know your suggestions to make it ever a better experience – thinking both of content and look and feel. | | |
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* 16. Taking a typical day of your life, what kind of daily activities are you interested in and do regularly? (Spontaneous) |
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* 17. You mentioned “Surfing the Internet” as one of the things that you do on a regular basis. What kind of activities do you do on the Internet? (Spontaneous) |
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* 18. You mentioned “Watching TV” amongst daily activities, on an average week, how many hours do you spend watching TV? (Spontaneous) |
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* Family Size: How many persons (including yourself) live in your household (excluding servants, drivers, ..)? |
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How many persons are within each age category?
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