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Surveys
2011
May
O
Onsite IT Survey
Onsite IT Survey
0%
Please select your Onsite Branch.
-- Select --
National Support Office
National Special Projects
Redstar Equipment Brisbane
Redstar Equipment Perth
Onsite Newcastle
Onsite Illawara
Onsite Sydney Access
Onsite Sydney Scaffold
Onsite Sydney Portables
Onsite Melbourne
Onsite Brisbane
Onsite Goldcoast
Onsite Sunshine Coast
Onsite Welshpool
Onsite Kalgoorlie
Onsite Karratha
Onsite PortHeadland
Onsite Tom Price
Onsite Leinster
How many time did you contact BTG/Onsite Support in the past one month?
0
1-3
4-7
8-11
12+
What is you prefered way of COntacting BTG or Onsite Support?
Phone
Email
Other
Timeliness of Intial response to your inquiry from BTG.
Where 1 as "Very UnSatisfied" and 10 as "Very Satisfied".
1
2
3
4
5
6
7
8
9
10
Timeliness of intial response to you rinquiry from Onsite Support.
Where 1 as "Very UnSatisfied" and 10 as "Very Satisfied"
1
2
3
4
5
6
7
8
9
10
Turnaround time for resolving your problem from BTG.
Where 1 as "Very UnSatisfied" and 10 as "Very Satisfied"
1
2
3
4
5
6
7
8
9
10
Turnaround time for resolving your problem from Onsite Support.
Where 1 as "Very UnSatisfied" and 10 as "Very Satisfied"
1
2
3
4
5
6
7
8
9
10
Email reliability and speed.
Where 1 as "Very UnSatisfied" and 10 as "Very Satisfied"
1
2
3
4
5
6
7
8
9
10
Has issue with Email reliability and speed logged with BTG or Onsite Support?
Yes
No
NA
Internet reliability and speed.
Where 1 as "Very UnSatisfied" and 10 as "Very Satisfied"
1
2
3
4
5
6
7
8
9
10
Has issue with Internet reliability and speed was logged with BTG or Onsite Support?
Yes
No
NA
Overall Network Reliability and Speed.
Where 1 as "Very UnSatisfied" and 10 as "Very Satisfied"
1
2
3
4
5
6
7
8
9
10
Comments/Suggestions Please:
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