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Please select your Branch.
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How many times did you contact BTG or Onsite Support in the past one month?
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What is your prefered way of contacting BTG or Onsite Support?
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Timeliness of intial response to your inquiry from BTG.
Where 1 as " Very Dissatisfied" and 10 as "Very Satisfied"
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Timeliness of Intial response to your inquiry from Onsite Support.
Where 1 as " Very Dissatisfied" and 10 as "Very Satisfied"
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Turnaround time for resolving your problem from BTG.
Where 1 as " Very Dissatisfied" and 10 as "Very Satisfied"
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Turnaround time for resolving your problem from Onsite Support.
Where 1 as " Very Dissatisfied" and 10 as "Very Satisfied"
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Internet reliability and speed.
Where 1 as " Very Dissatisfied" and 10 as "Very Satisfied"
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| Has issue with Internet reliability and speed logged with BTG or Onsite Support? |
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Email reliability and Speed.
Where 1 as " Very Dissatisfied" and 10 as "Very Satisfied"
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| Has issue with Email speed and reliability logged with BTG or Onsite Support? |
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Overall Network reliability and speed.
Where 1 as " Very Dissatisfied" and 10 as "Very Satisfied"
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