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Surveys
2012
February
O
Online Shopping
Online Shopping
0%
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Hello My Dear Friends,
As I am currently writing my internship thesis I would like to gain as much knowledge of what you think the online shopping experience is all about!
This quick and easy survey will enable me to generate extra data to back up my findings!
So if you regularly shop online it would be great if you can fill in this questionnaire!
It will only take up a couple of minutes and you would be helping me out a lot!
Thank you very much for your time and support.
Please start with the survey now by clicking on the
Continue
button below.
With Love, Iris
How old are you?
-- Select --
Under 18
18-21
22-25
26-30
21-35
Over 35
Male/Female
-- Select --
Female
Male
Marital Status?
-- Select --
Single
In a relationship
Married
What kind of computer do you own?
-- Select --
Laptop
Desktop
1. Factors encouraging shoppers to visit a website
I will visit a website more often if ...
Please rank from 1 (least interested) and - 5 (most interested) the following in order of interest:
The website accuracy of the order is high
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1
2
3
4
5
It is easy to return products
-- Select --
1
2
3
4
5
The website offers free shipping
-- Select --
1
2
3
4
5
Proper pictures/graphics of the product is displayed
-- Select --
1
2
3
4
5
The website has a brand reputation
-- Select --
1
2
3
4
5
2. Factors encouraging shoppers to purchase from a website
I am more likely to purchase products/services from a website if...
Please rank from 1 (least interested) and - 5 (most interested) the following in order of interest:
The website offers free shipping
-- Select --
1
2
3
4
5
The website offers a discount
-- Select --
1
2
3
4
5
The website offers tax-free shopping
-- Select --
1
2
3
4
5
It is easy to return products
-- Select --
1
2
3
4
5
Proper graphics/pictures of the product is displayed
-- Select --
1
2
3
4
5
3. Factors encouraging shoppers to purchase more items
I will purchase more items if ...
Please rank from 1 (least interested) and - 5 (most interested) the following in order of interest:
If the website offers tax-free shopping
-- Select --
1
2
3
4
5
It is easy to return products
-- Select --
1
2
3
4
5
The website offers free shipping
-- Select --
1
2
3
4
5
Proper pictures/graphics of the product is displayed
-- Select --
1
2
3
4
5
the website offers a discount
-- Select --
1
2
3
4
5
4. Factors encouraging shoppers to purchase at a higher price
I am willing to pay more if ...
Please rank from 1 (least interested) and - 5 (most interested) the following in order of interest:
If the item is not available offline
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1
2
3
4
5
It is easy to return products
-- Select --
1
2
3
4
5
The website offers free shipping
-- Select --
1
2
3
4
5
If the product is offered against tax-free prices
-- Select --
1
2
3
4
5
If the website offers next-day shipping
-- Select --
1
2
3
4
5
5. Factors encouraging shoppers to provide feedback
I would provide feedback on my shopping experience if a website offered me ...
Please rank from 1 (least interested) and - 5 (most interested) the following in order of interest:
Free shipping
-- Select --
1
2
3
4
5
Discount
-- Select --
1
2
3
4
5
Gift Card
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1
2
3
4
5
Product Sample
-- Select --
1
2
3
4
5
Discount Coupons
-- Select --
1
2
3
4
5
Thank you very much for filling out this questionnaire!
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