Online Grocers of India

Questions marked with a * are required

Exit Survey

* 1. Have you ever shopped online? ( please discontinue the survey if your answer is no)

yes

* 2. If yes, what would be the frequency of your shopping online?

a) Very often

b) Often

c) Sometimes

d) Rarely

Which category (ies) of goods/services have you bought through internet? (please check all that apply)

* Where do you buy grocery from and why? (please check all that apply)
a) Neighborhood Kirana store because of the following reasons (please check all that apply):

Immediate/Same day home delivery

Convenience from home

Credit facility

Easy bargaining on each product

Time savings

Discount offers

Personal touch

Other (Please Specify)

* b) Supermarkets because of following reasons (please check all that apply):

o Free home delivery

o Comfortable browsing of grocery products

Facilitate price and product comparisons

Discount offers, deals, promotional schemes

Single point shopping(all products under one roof)

Feedback in case of complaint

Other (Please Specify)

* c) E-shopping because of following reasons (please check all that apply):

Which according to you are the purchase drivers from physical stores and virtual stores in the category grocery? (Please tick only the one which is applicable in each row among the columns)

Please Indicate the degree of agreement for the following statement: What do you think about shopping grocery online? (Grocery items would include milk & dairy products, laundry supplies, coffee ,tea ,cocoa, rice, atta, lentils & dal, edible oils)

* What according to you could be the triggering factors to convert people to purchase groceries online instead of a physical store? (check all that apply)

o Wider availability and accessibility of internet service

o Free home delivery without any minimum order requirements

o Immediate/same day home delivery

o Recommendation from peer groups

o When the prices become competitive

o Exposure to advertisement

o Browsing across interesting commercial websites

o Secured payment systems

o Other (Please Specify)

* Which of the following Online Grocery Portal have you used? (You can
Choose more than one option)