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Surveys
2016
May
O
Online Banking Experience
Online Banking Experience
0%
Questions marked with a
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Please mention your age (in years)
*
1. Do you have a Bank account ?
Yes
No
*
Which Bank Account do you hold (select all that apply) ?
Citi Bank
ICICI Bank
State Bank of India
HDFC Bank
Kotak Mahindra
Axis Bank
Other
For how long have you used online banking services ?
0-2 years
2-5 years
More than 5 years
Which all online services do you use (Select all that apply)?
Internet Banking
Mobile Banking
Tablet Banking
Alert Services
N/A
Do you still visit branch once you started using online services ?
Yes
No
If yes, how frequently do you visit the branch ?
Weekly
Monthly
Quarterly
Annually
Which mode of banking do you prefer more ?
Physical visit to branch
Online Banking services
What are your reasons for using online services ?
Convenience
Save Time
24*7 access to account
Others
How often do you use online services ?
Daily
Weekly
Monthly
Quarterly
Annually
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