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  1. Surveys
  2. 2013
  3. July
  4. O
  5. OLCI Survey
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How often do you travel on Qatar Airways?




 
Once per week or more
 
2-3 times per month
 
Once per month
 
2-6 times per year
 
7-10 times per year
 
Once per year or less
 
First flight
 
 
 
How did you know/hear about Qatar Airways?
 
Previous travel
 
Travel agent
 
Friend/family
 
Online promo
 
Google search
 
Other
 
 
 
 
Why did you choose Qatar Airways?

 
Price
 
Availability
 
Connecting times
 
Brand reputation
 
Quality of services/products
 
Loyalty program
 
Other
 
 
 
 
How did you book your flight?

 
Qatarairways.com
 
Qatar Airways office
 
Travel agent
 
Online Travel Agency

 
 
 
If you visited qatarairways.com, what do you think about it?




 
Never visited site
 
Poor
 
Neutral
 
Good
 
Excellent
 
Cluttered information
 
Too slow
 
Unable to use it. Gave me error
 
Quick and easy to use
 
 
 
What do you think about Online Check-In?



 
Quick and easy to use
 
Slow and difficult
 
Unable to use it. Gave me error
 
Never heard of this
 
 
 
If were particularly dissatisfied with Qatar Airways, why would that be?



 
Prices
 
Availability
 
Connections
 
Loyalty Program
 
Brand reputation
 
Transfer in Doha
 
Other
 
 
 
 
What is the main purpose of your trip?


 
Business/Professional
 
Leisure/Personal
 
 
 
Gender






 
Female
 
Male

 
 
 
Age group

 
Under 25
 
25-29
 
30-39
 
40-49
 
50-59
 
60+
 
 
 
Do you have any comments or suggestions for Qatar Airways?
   
 
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