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Surveys
2017
March
O
OCV Apps Client Survey
OCV Apps Client Survey
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What do you want or need most from businesses in this specialty?
How did you hear about our services?
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Conference
Referral from Friend/Colleague
Other
How would you rate your overall level of satisfaction with OCV Apps?
Highly Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Highly Dissatisfied
How was your overall experience with OCV Apps?
Exceeded Expectations
Matched Expectations
Did Not Meet Expectations
How would you rate OCV Apps on the following attributes?
Well Below Average
Below Average
Average
Above Average
Well Above Average
Understanding Client's Needs
Quality of Communication
Sales Staff
Quality of Training to Your Staff
Quality of Product
Quality of Support
Compared with competitors, where do our services rank?
Much Better
Somewhat Better
The Same
Somewhat Worse
Much Worse
Please rate how strongly you agree or disagree with the following statements:
Strongly Disagree
Somewhat Disagree
Neutral
Somewhat Agree
Strongly Agree
The cost of our service is well worth the benefits achieved
We understand the needs of your company
We are thorough in planning and execution
We achieved the pre-established targets/goals
How likely are you to continue using our services?
Very Likely
Somewhat Likely
Neutral
Somewhat Unlikely
Very Unlikely
How likely are you to recommend our services?
Very Likely
Somewhat Likely
Neutral
Somewhat Unlikely
Very Unlikely
Is there anything we can do to improve our products/services?
Please list any other comments/concerns below
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