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Where are your ticket sales taking place?
Ticket sales are a great starting point for gathering information, as part of your Promoters Contract you are required to keep a record of your ticket sales, whether online, in advance or on the door, a form was attached to your contract to capture this information.
For the purposes of Audience Development we would like to know now how you sell tickets to your audiences. This survey asks for the list of box office platforms you use currently to sell tickets for performances.
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* Which of the following Box Office Platforms do you currently use? (please select as many as apply)
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If you use a Venue Box Office can you please provide the following details: |
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| What are the Opening Hours of the Box Office? | | |
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Do you use an electronic or online software to take bookings? i.e. Audience Base |
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| What method do you use to take bookings? i.e. excel spreadsheets | | |
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| How long have you offered a Venue Box Office facility? | | |
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If you use Local Ticket Sellers can you please provide the following details: |
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| What are the Business name(s) and location(s) of your Local Ticket Sellers? | | |
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| What Information do your Ticket Sellers collect for you at the point of sale? i.e. postcodes and email addresses | | |
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| On average what proportion of tickets do you sell through Local Ticket Sellers? i.e. Half, 45% etc | | |
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If you use Online Box Office facilities can you please provide the following details: |
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| What is the website address for your Online Box Office? | | |
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| When did you first start selling tickets online? | | |
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| On average what proportion of tickets do you sell through your online box office? i.e. half, 45% etc | | |
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If you use Telephone Booking facilities can you please provide the following details: |
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| What is your box office telephone number? | | |
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| Who is responsible for telephone bookings? | | |
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| Do you have box office opening hours for telephone sales, if so what are they? | | |
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| On average what proportion of tickets do you sell through telephone sales? i.e. half, 45% etc | | |
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| If you use OTHER facilities can you please provide details of the platform you use and the proportion of tickets that you sell through this platform: | | |
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North by North East Ticket Prices
Please outline your North by North East Ticket Prices:
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| Who is eligible for a concession ticket? | | |
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| Please outline any offers, disounts or other ticketing strategies you are applying? | | |
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| Do you have any comments relating to box office platforms: | | |
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