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Thank you for taking the time to fill out our online survey. This information will only be used to help us serve you better.
 
 
 
How often do you use our website?
 
Everyday
 
Several times a week
 
Several times a month
 
About once a month
 
Less than once a month
 
This is my first visit here
 
Other
 
 
 
 
What is your most frequent activity when you visit our website:
 
Search for products
 
Search for current pricing
 
Building orders
 
Finding my publisher's representative contact information
 
Need help placing an order
 
Other
 
 
 
 
How often do you use our website to find place online orders?
 
Everyday
 
Several times a week
 
About once a week
 
Several times a month
 
Other
 
 
 
 
Did you find what you were looking for on our site?
 
Yes, I found exactly what I was looking for quickly
 
Yes, but it took longer than expected
 
I found a related product, but not what I wanted
 
No, I didn't find what I was looking for
 
Other (Please Specify)
 
 
 
How would you characterize our online ordering process, including ease of use, order tracking, etc.
   
 
 
How satisfied are you with the following:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Building your cart
Saving your cart
Submitting your cart
 
 
 
What suggestion(s) would you recommend to improve our website?
   
 
 
 
How often will you use our website to place online orders in the future?
   
 
 
 
Thank you for taking the time to complete our survey. We appreciate your feedback and will use it to make our site better.
 
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