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Exit Survey
 
 
Hello:
The Janitorial Department of NuVisions Center is engaging in a customer service review. In this process, the department is being evaluated to identify deficiencies and strengths in the service we provide to our customers.

As a customer of NuVisions Center, you possess important information which will be very valuable to us as we strive to improve. Comment areas have been provided to note any additional thoughts and ideas you may have.

We greatly appreciate your assistance in this effort. Thank you for your time.



Terry L. Knouse



Operations Manager
 
 
 
Please rate our service in these
areas:
 
 
How satisfied are you with the following:
Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied
The communication lines between your company and our services
The responsiveness of our staff when you request additional services
The customer service skills of the janitorial supervisor
The overall service your are currently receiving
 
 
 
Comments/Suggestions:
   
 
 
 
Please indicate your agreement with the following statements:
 
 
 
Strongly Disagree Disagree Neutral Agree Strongly Agree
The custodial services provided meet my expectations
The custodial staff is polite and curteous
The custodial staff is appropriately dressed
I have sufficient contact with the custodial supervisor
Any complaints are addressed and corrected within 24 hours
The glass and entraceway cleaning meets my expectaions
The restroom cleanings meet my expectations
I am receving quality services at a reasonable price
I would recommend NuVisions Center Janitorial Servicees to others
 
 
 
Comments/Suggestions:
   
 
 
 
Are there other services you would like us to provide?
   
 
 
 
Would you like a follow-up phone call or visit to discuss your thought or concerns?
 
 
 
If you would like a follow-up please provide your contact number and the best time to reach you.