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  1. Surveys
  2. 2013
  3. July
  4. N
  5. Nuage Customer Survey
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Exit Survey
 
 
How did you find out about our little online boutique (select all that apply)?
 
Facebook Ads
 
Google Ads
 
Friends
 
Online Search Engines
 
Online Publications
 
Print Publications
 
Other
 

 
 
 
How easy was it to navigate around our website?
 
As easy as can be
 
Super easy
 
Not too challenging
 
Managed alright
 
Made me lost
 
 
 
How aesthetically appealing is our website?
 
Love at first site
 
Beeeutiful
 
Oooh pretty!
 
Meh, nothing special
 
Yawn!
 
 
 
How well did the photos represent the jewelry after you've received your purchase?
 
Exactly as is!
 
Pretty good
 
Not bad
 
Some improvements needed
 
Not at all similar
 
 
 
How easy was the checkout and payment process?
 
Easy as 1-2-3
 
Efficient enough
 
I've seen worse
 
Managed in the end
 
Took me hours
 
 
 
How was your purchase when delivered compared to your expectation?
 
Even better than I can imagine
 
Impressed
 
It's what I expected
 
Acceptable, I will wear it soon
 
What did I buy?
 
 
 
How would you rate your overall experience with your purchase at Nuage?
Argh. Hmph.
Not my favorite shop
It's just ok
I'm a satisfied customer
Wonderful! Can't wait to come back
 
 
 
How likely will you shop with Nuage in the future?
Never again
Probably avoid
Depends
Don't worry, I'll be back
I'm definitely returning
 
 
 
How likely are you to recommend our online boutique to others?
Don't count on it
If the topic ever comes up
Quite likely
Of course, people will see my wonderful purchase
Everyone I know will know
 
 
 
We value what you have to say to help us improve, so any comments or suggestions welcome:
   
 
Thanks for conducting this survey! Nuage Concept