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2014
December
N
Non functional
Non functional
0%
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Smooth Navigation from one page to another page:
Very Poor
Poor
Good
Very Good
Excellent
How often you experience downtime?
Very Often
Sometimes
Rarely
Never
Have you undergone any training about portal usage?
Yes
No
Do you have 24*7 support through call center or live chat to resolve quick queries regarding portal usage?
Yes
No
Which of the following pricing structure has been used? Tick the relevant one and provide detail for the same
Fixed Pricing (Flat fees per month)
Variable Pricing (Depends on various factor like number of vehicle sold, number of users etc)
Fixed as well as Variable Pricing (Some amount is fixed and rest vary on other factors like vehicles sold, number of users etc)
How satisfied are you with security system of portal?
Very Unsatisfied
Unsatisfied
Satisfied
Extremely Satisfied
If your answer for above question is Very unsatisfied or unsatisfied, Please check on the relevant option for the same:
Time out period is too low
Time out period is too high
Access through VPN
Access through non https
Complicated Password Policy
Have to change Password frequently
Other
How many applications are available in the portal?
<10
10-20
20-30
30-40
>40
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