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What were some of the reasons you did not purchase shoes at The Children's Place? Please check all that apply |
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* Thinking overall about shoes at The Children's Place, how satisfied are you? |
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What is your overall opinion of the new expanded shoe area at The Children's Place? |
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How has the new expanded shoe area changed the likelihood of visiting The Children's Place overall? |
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Still thinking about shoes at The Children's Place, how satisfied were you with...
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Who have you shopped for shoes for in the new expanded shoe area at The Children's Place? Please check all that apply |
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How do you feel about the value of shoes compare to the value of clothing at The Children's Place? |
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Please answer the next set of questions regarding the Quality of shoes at The Children's Place.
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How satisfied are you with the quality of shoes at The Children's Place on the following attributes?
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Please answer the next set of questions regarding the Style of shoes at The Children's Place.
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How satisfied are you with the following statements regarding style for The Children's Place Shoes?
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Please answer the next set of questions regarding the Selection of shoes at The Children's Place.
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Please rate how satisfied you were with the following:
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Which statement best describes your shoe shopping habits at The Children's Place? |
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Please answer the next set of questions regarding the service offered for shoes at The Children's Place.
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Did you receive help from a sales associate while shopping for shoes at The Children's Place? |
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You said you had to ask for help. Which best describes how you felt? |
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What type of service does The Children's Place offer for shoes? |
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Which of the following services are you confident The Children's Place can provide for you? Please check all that apply |
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What type of service do you typically receive when shopping for children's shoes, at other retailers? |
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Please rate how satisfied you were with the following:
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Which best describes your strategy for getting the right shoe size? |
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How often do you shop for shoes with your children? |
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Please answer the next set of questions regarding the design of the store for shoes at The Children's Place.
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Please rate how satisfied you were with the following:
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With the addition of a shoe department at The Children's Place, how do you now feel about the clothing department? |
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Are there specific departments that got smaller? Please check all that apply |
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How has the addition of shoes changed how you shop at The Children's Place? |
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How does that change your overall likelihood of making an apparel purchase at The Children's Place? |
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* Next time you are in the market for children's shoes, How likely are you to shop or browse The Children's Place for shoes? |
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* Next time you are in the market for children's shoes, How likely are you to purchase children's shoes from The Children's Place? |
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| Is there anything you would like to tell the president of the company about the shoes at The Children’s Place? If so, what would it be? | | |
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At which of the following malls have you shopped with the new expanded shoes section at The Children's Place? To select multiple stores, hold down control key while clicking |
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What other retailers do you shop at for children's shoes? Check all that apply
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Just For The Record
The following demographic questions are to make sure we listen to all types of customers. All answers will be kept confidential. |
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* Which category best describes your age? |
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| * Please enter your zip code | | |
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Thinking about all the children under age 13 in your family (children and/or grandchildren). Please place the number of children in each group in the corresponding box.
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* Roughly speaking, in what range does your total annual family income fall? |
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* Which of the following categories best describes your ethnic background? |
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