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You bring the customer experience into every decision
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You listen and ask questions, to understand our customer’s needs
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You go above and beyond to make customers feel important and valued |
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You act as a customer champion even when it is unpopular
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You come up with new ideas to make things better
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You know what we’re trying to achieve and change your approach when the old way isn’t working |
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You share failures and mistakes to ensure others learn from them
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