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Hello Hoteliers/Restauranteurs:

You are invited to participate in our survey "Training Needs for Hospitality Industry in Hoi An City". In this survey, approximately [300] hotels and restaurants will be asked to complete a survey that asks questions about the professional skills and knowledge that your staffs need training. It will take approximately 15 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Name of Survey Researcher] at [Phone Number] or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
YourHotel/Restaurant:_____________________
Number of Rooms/Seats:_____
Number of Employees: _____
* First Name : 
* Last Name : 
Address 1 : 
Address 2 : 
City : 
  : 
  : 
* Phone : 
* Email Address : 
 
 
 
* What kinds of skills and knowledge that your staffs need training(Select all that apply)?
 
Hotel Operations Management
 
Front Office Operations Management
 
Housekeping Operations Management
 
Restaurant Operations Management
 
Hospitality Sales & Marketing
 
Human Resource Management
 
Customer Service
 
Revenue Management
 
Restaurant Cost Control
 
Other (please specify; eg. "e-commerce techniques", "bartender skills", "communication skills", etc.

 
 
 
* How many staffs would your hotel/restaurant expect to attend every course?
   
 
 
 
Would you like your hotel to be chosen as a venue for the course(s)
 
Yes
 
No
 
Maybe
 
 
 
What service(s) your hotel can support the organizer if your hotel should be selected as the venue of the course(s)
 
Meeting room (maximum capacity:________ persons
 
Tea-breaks (purified water, tea, coffee, fruits, etc.)
 
Technical equipment and facilities (LCD Projector, screen, wireless microphone, etc.)
 
Other

 
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