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Thank you.

 
 
 
What is your relationship to Learning Ally?
 
I am a member
 
I am the parent of a member
 
I am the teacher of a member
 
I am assisting a member
 
Other
 
 
 
 
Are you or your child attending school this year?
 
Yes
 
No
 
 
 
Which type of school will you or your child attend?
 
Public School K-12
 
Private/Charter School K-12
 
Community/2-year College
 
4-year College
 
Graduate School
 
Homeschool
 
 
 
Does your school have a Learning Ally membership?
 
Yes
 
No
 
Not sure
 
 
 
How helpful has your school been in providing assistance/remedial services for you or your child?
 
Extremely helpful; they have been responsive and provided a good working plan/services
 
Very helpful; we have had minor issues, but are pleased with the plan/services received
 
Somewhat helpful; we have had obstacles to overcome, but are generally satisfied with school assistance
 
Unhelpful; we had to overcome major obstacles or delays to get assistance
 
Very unhelpful; the school will not cooperate with or provide services for me or my child
 
 
 
Do you or your child have an IEP/504 plan?
 
Yes
 
No
 
 
 
Is Learning Ally listed on your IEP/504 plan?
 
Yes
 
No, but audiobooks or digital text are
 
No, Learning Ally and audiobooks are not listed
 
I'm not sure
 
Other
 
 
 
 
Have you or a family member previously had a Learning Ally (formerly RFB&D) membership either at home or through a school?
 
Yes
 
No
 
 
 
How did you first hear about Learning Ally?
 
Recommended by School/Teacher
 
Recommended by Tutor
 
Recommended by Family/Friend
 
Recommended by Medical Practitioner
 
Attended Conference
 
Saw Online Advertisement
 
Attended Webinar
 
Received E-mail Communication
 
Found Information During Web Search
 
Recommended by Counselor/Disability Specialist
 
Other
 
 
 
 
What type of Teacher/School personnel recommended Learning Ally?
 
General education teacher
 
Special Education teacher
 
Other special education personnel
 
School psychologist
 
Assistive technology coordinator
 
School administration
 
Other
 
 
 
 
What type of Medical Practitioner recommended Learning Ally?
 
Family doctor/Pediatrician
 
Neurologist
 
Psychologist
 
Psychiatrist
 
Opthalmologist
 
Optometrist
 
Physical or Occupational Therapist
 
Other
 
 
 
 
Which of the following most influenced your decision to become a Learning Ally member? (You may select up to 3.)
 
Learning Ally had the audiobooks I needed for school
 
Learning Ally has a large library of audiobooks in a variety of subjects to choose from
 
The price of Learning Ally membership was reasonable
 
Learning Ally audiobooks are compatible with my computer or electronic device (PC, Mac, MP3 player, iPad, etc.)
 
Learning Ally audiobooks are formatted for easy navigation
 
Learning Ally audiobooks are human voice (not machine) recorded and describe charts and graphs
 
Other
 

 
 
 
When you became a Learning Ally member, were you aware that you had to download or acquire special software or equipment to listen to Learning Ally audiobooks?
 
Yes
 
No
 
 
 
What software or equipment did you plan to use to play Learning Ally audiobooks when you joined?
 
I planned to purchase playback equipment from Learning Ally
 
I planned to install the free ReadHear software
 
I planned to purchase the Learning Ally Audio App for the Apple iPod Touch, iPhone and iPad
 
Other
 
 
 
 
Have you considered or are you considering purchasing the Learning Ally Audio App for the Apple iPod, iPhone or iPad?
 
I own it
 
I am considering purchasing it
 
I do not own an iPod Touch, iPhone or iPad
 
I am not considering it, but I own an iPod Touch, iPhone or iPad
 
 
 
Have you downloaded at least one Learning Ally audiobook?
 
Yes
 
No
 
 
Please rate your experience with the new BookShelf and Audiobook Manager.
Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied N/A
BookShelf
Audiobook Manager
 
 
 
Please tell us why you haven't downloaded a Learning Ally audiobook.
 
I don't need any audiobooks yet or don't know which books I need
 
I wanted to download audiobooks, but could not find the books I needed
 
I wanted to download audiobooks, but had difficulty during the process
 
I haven't had the time since registering or am waiting on certification
 
Other
 
 
 
 
How many Learning Ally audiobooks do you plan to download this year?
 
1-3
 
4-6
 
7-9
 
10+
 
 
Please indicate which resources you used to answer questions about Learning Ally services.
Did not use Used and resolved my questions Used but did not resolve my questions
Learning Ally online resources or FAQs
Learning Ally Member Services or Product Support phone lines
Teacher/school
Friends
Other professionals (tutor, disability support services, etc.)
 
 
 
Do you use any other content providers to access the information you need?
 
Yes
 
No
 
 
 
Which of the following content providers do you use? (Select all that apply.)
 
The National Library Service for the Blind & Physically Handicapped (NLS)
 
American Printing House for the Blind
 
Bookshare
 
Audible.com
 
Books On Tape
 
Simply Audiobooks/Audiobooks.com
 
Read How You Want
 
Amazon
 
Public Library
 
Other
 

 
 
 
Optional: Please tell us anything about your experience as a member that will help us to improve our performance as your Learning Ally.
   
 
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