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  1. Surveys
  2. 2014
  3. May
  4. N
  5. New Hire Training - After Project Close
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Exit Survey
 
 
Hello:

While HEDIS 2014 is still fresh in your mind, please take ten minutes to participate in our HEDIS Training survey. We appreciate your input regarding the training this year and to help us focus our training for HEDIS 2015. Please take a few minutes to make your thoughts known. The survey will close at noon EST on Wednesday, May 28.

Your survey responses are strictly confidential and data from this research is reported only in the aggregate. This survey is by invitation only, please do not forward. If I have missed someone, let me know and I will send an invite.

Start the survey now by clicking on the Continue button below.

Thank you very much for your time and support,

Keri Blankenship, HEDIS Operations Trainer
[email protected]
 
 
How would you rate the following statements:
Strongly Disagree Disagree Neutral Agree Strongly Agree N/A
* The training topics covered on the national calls (HPM or CQM) were pertinent to my job role.
* The topics were presented at a meaningful time in the process.
* The job aids successfully covered the steps necessary to complete the task.
* The demonstrations were clear and pertinent to the task at hand.
* The members of the training team were available to assist with questions.
* The HEDIS measure WebEx training helped to improve my LearnSource HEDIS course scores.
* I used the HEDIS Tech Spec tip sheets as a reference for the measures.
* I used the HEDIS Measure training manual as a reference.
* I referred to the CQM manual as a reference to perform my job functions.
* I want to cross-train in order to perform either HPM or CQM job functions as applicable.
 
 
 
How do you learn best (Select all that apply)?
 
Following a Learning Map on my own
 
Listening to a WebEx presentation
 
Completing assigned LearnSource courses
 
Interacting with a group via WebEx or Conference calls
 
One on one with a mentor
 
Seeking out the information myself when it is pertinent

 
 
Please review the topics below and indicate whether you would like more training between July and October.
No, I could teach it Yes, I want more training before October 1. Ok, please review updates as needed during the HEDIS 2015 season
* Auditor relationship
* Chase logic
* Chase strategy
* Claims platforms; iSET, iLead, NICE, SMART, etc.
* CMART
* CMS STAR measures
* CPHQ certification
* Data abstraction
* Data Entry
* Data import and export
No, I could teach it Yes, I want more training before October 1. Ok, please review updates as needed during the HEDIS 2015 season
* HEDIS measure specifications
* HEDIS Tracking and Analysis tool (HTA)
* HOQ
* Microsoft Access
* Microsoft Excel
* NCQA accreditation process and measure
* Pend management
* Project Management
* Provider outreach
* QA database
No, I could teach it Yes, I want more training before October 1. Ok, please review updates as needed during the HEDIS 2015 season
* QSHR project build
* QSHR queries
* QSI project build
* Rate Improvement activities
* RFI
* RightFax
* Shared drives
* SharePoint sites
* Special handling provider database
* Special handling provider identification
* Supplemental data process
* Total Information Management (TIM)
* Vendor management
* UPS CampusShip
 
 
 
Do you have other training needs not identified in the list above? If so, please list them here.
   
 
 
 
Do you see any differences between HPM and CQM job functions? (Yes or No) Please include some examples supporting your response.
   
 
 
 
Additional Comments/Suggestions: