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2014
December
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How did you hear about Bansko Suite Hotel?
Internet
Social media
Recommendation
Company contact
Travel agent
Press
Why did you choose to stay at Bansko Suite Hotel?
Location
Comfort
Services
Value
Referral
Event in the hotel
How did you make your booking?
Direct
Hotel website
Internet travel site
Social media
Booked by company
Travel agent
How satisfied are you with the front office experience: accurate reservation details, efficient check in/out, accurate billing procedure, helpful bellboy
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Front office service
How satisfied are you with the room experience cleanliness of room, comfort, in-room facilities, maintenance service?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Room experience
How satisfied are you with the restaurant Zet experience: service, menu variety, food quality, food presentation, overall atmosphere.
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Restaurant Zet experience
Staff to be recognized?
Would you stay at Bansko Suite Hotel again?
Yes
No
How often do you visit Sofia?
1-10 visit a year
more than 10 visit a year
Is there any service that you would need but you didn't find in the hotel?
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