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Surveys
2010
December
N
Network Service Provider
Network Service Provider
0%
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Who is your current mobile phone service provider?
Airtel
Vodafone
BSNL
Idea
Reliance
Tata Indicom
Aircel
Other
Does your network provide internet services?
Yes, and I use internet services
Yes, but I don't use internet services
NO
Can't Say
Which plan have you availed?
Post-paid
Pre-paid
How many year(s) have you been using the current mobile phone services?
1 year
2 years
3 years
More than 3 years
How many different mobile phone service providers have you had in past?
1
2
3
More than 3
None
If you are permitted to retain your current mobile phone number, would you like to change your current mobile phone service provider?
Yes
No
If so, which network would you select? (choose any one)
Airtel
Vodafone
BSNL
Idea
Reliance
Tata Indicom
Aircel
Other
How important were the following following factors while selecting your mobile phone service provider?(Please tick one box across the row for each factor)
Important
Not Important
N/A
Good Network Coverage
Customer Care Service
Call Rates
SMS Rates
New Schemes and offers
Value added services
Recharge outlets
Your mobile phone network was same as your friends and relatives
How satisfied are you with the following factors considering your current service provider?(Please tick one box across the row for each factor)
Satisfied
Not Satisfied
N/A
Price for you to call others
Price for others to call you
Network Service
Customer Care Service
Price of subscription
Call Rates
SMS rates
New schemes and offers
Recharge outlets
Value Added Services
Sex
Male
Female
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