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Hello,

Thank you for taking part in the National Association of Health Professionals, NAHP, job task analysis survey. The NAHP examination is administered autonomously through the NAHP, and your participation in this survey will assist the NAHP in developing a high-quality, nationally-accredited certification.

The purpose of this survey is to gather quantitative data on what job tasks and skills are most important. You will be presented with a list of tasks and skills involved in the profession of a medical assistant, sorted into domains, and you will be asked to provide a rating of how important/critical you think each one is, and the amount of time you spend on each. Tasks which have higher ratings deserve more weight on the exam.

The NAHP credential is designed to advance the practice of medical assisting by maintaining high and rigorous standards for the clinical practices that reflect quality professional services. A national voluntary system of certification will be implemented to meet these standards with the goal of promoting sustained, intensive high-quality professional development and establishing partnerships through collegial interactions across all disciplines in health care. At the end of this survey, please enter your email address for entry into a drawing for NAHP member bucks that can be used towards certification renewal, NAHP products, or review material.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
Please answer the following questions pertaining to demographics.
 
 
 
* Please indicate gender.
 
Male
 
Female
 
I prefer not to share this information
 
 
 
* Please indicate your age.
 
18-20
 
21-30
 
31-40
 
41-50
 
51-60
 
61-70
 
71 or older
 
I prefer not to share this information
 
 
 
* Please indicate your race/ethnicity. (Select all that apply)
 
African-American
 
Asian-American
 
Caucasian
 
Hispanic
 
Latino/Latina
 
Mexican
 
Native American/American Indian/Alaska Native
 
Pacific Islander
 
I prefer not to share this information
 
Other
 

 
 
 
* Location
 
Region 1: MA, NH, VT, RI, CT, MA
 
Region 2: NY, NJ, Puerto Rico, Virgin Islands
 
Region 3: DC, DE, MD, PA, VA, WV
 
Region 4: AL, FL, GA, KY, MS, NC, SC, TN
 
Region 5: IL, IN, MI, MN, OH, WI
 
Region 6: AR, LA, NM, OK, TX
 
Region 7: MO, IA, KS, NE
 
Region 8: MT, ND, SD, WY, UT, CO
 
Region 9: CA, NV, AZ, HI
 
Region 10: OR, ID, WA
 
I prefer not to share this information
 
Other
 

 
 
 
* Please indicate the number of years of experience you have in medical assisting.
 
Less than a year
 
1-5 years
 
6-10 years
 
11-20 years
 
21-30 years
 
31+ years
 
 
 
* Please indicate the highest level of education you have completed.
 
Some High School (have not attained a high school diploma or GED)
 
GED
 
High School Diploma
 
Some College (have not attained a college degree
 
Associate’s Degree(s)
 
Bachelor’s Degree(s)
 
Some Graduate School (have not attained a master’s degree)
 
Graduate Certificate(s)
 
Master’s Degree(s)
 
Graduate Study beyond Master’s (have not attained a doctoral degree)
 
Doctoral Degree(s)
 
Other
 
 
 
 
* Please indicate the avenue from which you have received the majority of your medical assistant training.
 
College or University
 
Government
 
Military
 
On the Job Training
 
Other
 
 
 
 
* For which setting do you currently perform the majority of your medical assistant duties?
 
Private practice
 
Group practice
 
Government setting (VA)
 
Hospital setting
 
Other
 
 
 
 
Fundamental Medical Assisting


Below is a list of skill or knowledge statements relating to fundamental medical assisting that are divided into five content domains. For each statement, you must provide two ratings (Importance and Time Spent), as described below.

Importance: Please rate the degree to which each skill or knowledge item is important for competent performance as a health professional. (1 being least important, 5 being most important)

Time Spent: How many hours per week do you use this knowledge or skill when performing your job?”
 
 
 
Please rate the importance of and time spent on the following tasks related to anatomy and physiology.
 
 
 
ImportanceHours per Week
Least High
0 hrs/wk 4-6 hrs/wk 10+ hrs/wk
1234512345
Identify anatomic structures of the body
Recall the physiologic human behaviors theories
Recognition of physiology concepts
Identify the anatomic location of major organs
Understand the functions of major body systems
Recognize anatomical body planes for patient positioning
Identify anatomical divisions of the body
 
 
 
Please rate the importance of and time spent on the following tasks related to disease.
 
 
 
ImportanceHours per Week
Least High
0 hrs/wk 4-6 hrs/wk 10+ hrs/wk
1234512345
Identify various factors that influence the disease process
Identify common bacterial infections
Identify common viral infections
Recall signs and symptoms of common illnesses
Advise patients on disease management
Promote patient education in disease management
 
 
 
Please rate the importance of and time spent on the following tasks related to medical terminology.
 
 
 
ImportanceHours per Week
Least High
0 hrs/wk 4-6 hrs/wk 10+ hrs/wk
1234512345
Define and comprehend vocabulary of medical terms
Identify the meaning of common medical abbreviations
Recall effective ways to use medical reference materials
Identify, define and correctly spell terminology relating to the health care field
Identify, define and correctly spell terminology relating to patient care
Identify key word parts
Identify materials as reference sources (dictionary, physician’s desk reference, orange book)
Recognize regulating agencies by their acronyms (OSHA, CDC, FDA)
 
 
 
Please rate the importance of and time spent on the following tasks related to law and ethics.
 
 
 
ImportanceHours per Week
Least High
0 hrs/wk 4-6 hrs/wk 10+ hrs/wk
1234512345
Identify, define and correctly spell terms relating to medical law
Recall correct procedures for releasing private health information
Identify the laws and regulations for HIPAA
Identify State and Federal laws regarding prescription drug schedules
Recall types of consent used in medical practice
 
 
 
Please rate the importance of and time spent on the following tasks related to nutrition.
 
 
 
ImportanceHours per Week
Least High
0 hrs/wk 4-6 hrs/wk 10+ hrs/wk
1234512345
Identify and recall roles of food nutrients
Recall dietary recommendations for various age ranges
Recognize signs and symptoms of vitamin deficiencies
Recommend dietary changes based on patient needs and symptoms
Recognize eating disorders
 
 
 
Clinical Medical Assisting


Below is a list of skill or knowledge statements relating to clinical medical assisting that are divided into five content domains. For each statement, you must provide two ratings (Importance and Time Spent), as described below.

Importance: Please rate the degree to which each skill or knowledge item is important for competent performance as a health professional.

Time Spent: How many hours per week do you use this knowledge or skill when performing your job?”
 
 
 
Please rate the importance of and time spent on the following tasks related to medical procedures including laboratory.
 
 
 
ImportanceHours per Week
Least High
0 hrs/wk 4-6 hrs/wk 10+ hrs/wk
1234512345
Recognize venipuncture equipment and parts
Identify correct needle insertion angles
Identify types of injections (intramuscular, subcutaneous, intradermal)
Identify needle gauges
Recall steps for performing various blood tests
Identify blood collection tubes colors and content
Recall steps to acquire smears
Determine correct procedures for microscopic examination of smears and other slides
Focus a microscope to identify content
Acquire a pulse at different anatomical positions
Recall basic X-ray procedures and safety protocol
Identify EKG machine parts and uses
Recall steps for calibration of equipment
 
 
 
Please rate the importance of and time spent on the following tasks related to medical procedures including laboratory.
 
 
 
ImportanceHours per Week
Least High
0 hrs/wk 4-6 hrs/wk 10+ hrs/wk
1234512345
Recall standards of personal protective equipment use
Identify disinfection, sterilization and sanitizing techniques
Recall and exhibit hand washing technique standards
Recall procedures for patient preparation and safety
Explain procedures to patient in layman’s terms
Verify patient understanding of procedures
Recall Occupational Safety & Health Administration Universal Precautions
Recall the Centers of Disease Control Bloodborne Pathogens
Recall patient positions (supine, prone lithotomy)
 
 
 
Please rate the importance of and time spent on the following tasks related to pharmacology.
 
 
 
ImportanceHours per Week
Least High
0 hrs/wk 4-6 hrs/wk 10+ hrs/wk
1234512345
Recall the use of common reference sources in pharmacology
Identify basic dosage computations
Recall the forms of medications
Identify, define, or recall drug classes
Identify, define or recall various drug forms
Recognize drug adverse reactions
Identify and define prescription drug label aspects
Identify and comply with controlled substance guidelines
 
 
 
Administrative Medical Assisting


Below is a list of skill or knowledge statements relating to administrative medical assisting that are divided into five content domains. For each statement, you must provide two ratings (Importance and Time Spent), as described below.

Importance: Please rate the degree to which each skill or knowledge item is important for competent performance as a health professional.

Time Spent: How many hours per week do you use this knowledge or skill when performing your job?”
 
 
 
Please rate the importance of and time spent on the following tasks related to insurance.
 
 
 
ImportanceHours per Week
Least High
0 hrs/wk 4-6 hrs/wk 10+ hrs/wk
1234512345
Recognize characteristics of governmental and private health care plans
Identify terms associated with various insurance types
Comprehend policies and regulations as they apply to workers’ compensation
Use proper terminology for insurance claims
Recall steps and forms to file electronic and paper claims
Recall International Classification of Diseases, Clinical Modification (ICD-CM)
Recall Current Procedural Terminology (CPT) characteristics
Define Diagnosis-Related Groups (DRGs)
Recall various types of physician fee schedules
 
 
 
Please rate the importance of and time spent on the following tasks related to office procedures.
 
 
 
ImportanceHours per Week
Least High
0 hrs/wk 4-6 hrs/wk 10+ hrs/wk
1234512345
Recall various types of medical records organization systems (physical and electronic)
Identify basic functions of a computer (input and output devices)
Recall proper processing of incoming and outgoing mail
Identify common computer software and templates (patient registration, billing)
Demonstrate alphabetic filing
Recall steps to transcribe notes from dictation and direct dictation
Identify steps to maintain supplies and equipment
Identify proper HIPAA guidelines & regulations
Identify various types of communication (verbal and non-verbal)
Recognize communication barriers
Recall accounts payable and receivable guidelines
 
 
 
Please rate the importance of and time spent on the following tasks related to office procedures.
 
 
 
ImportanceHours per Week
Least High
0 hrs/wk 4-6 hrs/wk 10+ hrs/wk
1234512345
Demonstrate effective telephone techniques (missed appointments, cancelled appointments, emergencies)
Identify proper steps in responding to emergency situations
Identify guidelines for releasing patient information
Identify first aid procedures
 
 
 
Please enter your email address below to be entered in a drawing for $75.00 in member bucks that can be used towards NAHP certification renewal dues, merchandise, or review material for completing this survey.