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* Is this your first time at the store |
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* Was the store clean, neat, and well maintained (no dirty floors, unattended spills, etc.)? |
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* Were you acknowledged by an associate within 30 seconds of entering the store? |
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* Did the associate/team member ask what you were shopping for today? |
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* Which other retail outlets do you shop from |
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* When you walk into a store what defines your experience |
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* On a scale of 1-5 rate your experience with the store |
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* On a scale of 1-5 rate the cleanliness of the floor and arrangement of the clothes rack |
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* Were you offered add-ons by the sales representative |
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* Did the sales representative before you finish your final billing ask you- did you receive all what you came for? |
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