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2016
September
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Please reply to the questions below with the technician that RESOLVED your issue in mind:
Please note that the questions and the order of survey response options have changed. Please read the options carefully before submitting your response.
*
My Issue was handled professionally.
Strongly Disagree
Disagree
Somewhat Disagree
Somewhat Agree
Agree
*
I was communicated with clearly.
Strongly Disagree
Disagree
Somewhat Disagree
Somewhat Agree
Agree
*
The technician was knowledgeable.
Strongly Disagree
Disagree
Somewhat Disagree
Somewhat Agree
Agree
*
My request is resolved.
-- Select --
Yes
No
Please provide ideas on how we can improve our technician service.
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