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Please reply to the questions below with the technician that RESOLVED your issue in mind:
 
 
 
Please note that the questions and the order of survey response options have changed. Please read the options carefully before submitting your response.
 
 
 
* My Issue was handled professionally.
Strongly Disagree
Disagree
Somewhat Disagree
Somewhat Agree
Agree
 
 
 
* I was communicated with clearly.
Strongly Disagree
Disagree
Somewhat Disagree
Somewhat Agree
Agree
 
 
 
* The technician was knowledgeable.
Strongly Disagree
Disagree
Somewhat Disagree
Somewhat Agree
Agree
 
 
 
* My request is resolved.
 
 
 
Please provide ideas on how we can improve our technician service.