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Hello and thank you for your time today. As we mentioned in our email, we are conducting a survey on behalf of The Children's Place. We would like to invite you to take a 5-7 minute survey and earn a coupon for 20% off your next purchase of $30 or more at The Children's Place.

Your answers will help us improve so please provide honest feedback. All information will be confidential.
 
 
 
* How often do you browse at The Children's Place?
 
Weekly
 
Monthly
 
Once every 2-3 months
 
Once every 6 months
 
Once a year or less
 
 
 
* How often do you make a purchase at The Children's Place?
 
Weekly
 
Monthly
 
Once every 2-3 months
 
Once every 6 months
 
Once a year or less
 
 
 
* How do you typically shop at The Children's Place?
 
I always shop in the store
 
I usually shop in the store but sometimes shop online
 
I shop in the store and online equally
 
I usually shop online but sometimes shop in the store
 
I always shop online
 
 
 
* How likely would you be to sign up for a loyalty program for The Children's Place?
 
1 - Very Unlikely
 
2
 
3
 
4
 
5 - Very Likely
 
 
 
Whether or not you would be likely to sign up for a loyalty program for The Children's Place, we would like to get your feedback on the following creative images.
 
 
 
 
 
 
* Based on the image above, is it clear to you that this is a logo associated with The Children's Place?
 
Yes
 
No
 
 
 
* Based on the image above, what do you believe this logo is advertising?
 
A loyalty program
 
A new gift card
 
A credit card program
 
An email program
 
 
Based on the image above, how true are the following statements:
1 - Definitely Not True 2 3 4 5 - Definitely True
* The colors are appealing
* The imagery is appealing
* The overall image is busy
 
 
 
 
 
 
* Picture the image above as the cover of a pamphlet on display at checkout at The Children's Place, what do you believe it is advertising?
 
A loyalty program
 
A credit card program
 
A new gift card
 
An email program
 
 
Picture the image above as the cover of a pamphlet on display at checkout at The Children's Place, how true are the following statements:
1 - Definitely Not True 2 3 4 5 - Definitely True
* The colors are appealing
* The imagery is appealing
* The overall image is busy
* The message is easy to understand
 
 
 
* After seeing the previous images, how likely would you be to sign up for a loyalty program for The Children's Place?
 
1 - Very Unlikely
 
2
 
3
 
4
 
5 - Very Likely
 
 
 
 
 
 
* Picture the image above hanging as a large sign in the department sections of the Children's Place. Based on the sign's information, do you need to be a PLACE credit card holder in order to join the loyalty program it is advertising?
 
Yes
 
No
 
 
 
* After seeing the previous images, how likely would you be to sign up for a loyalty program for The Children's Place?
 
1 - Very Unlikely
 
2
 
3
 
4
 
5 - Very Likely
 
 
 
Do you have any other additional comments for The Children's Place about loyalty?
   
 
 
 
* Please rank (1-3) the following in order of importance (1 being the MOST important) when shopping for children's clothing:
Is something the child looks forward to wearing
A unique style of clothes that I cannot find anywhere else
Provides promotions/coupons that save me money
 
 
 
* Please rank (1-3) the following in order of importance (1 being the MOST important) when shopping for children's clothing:
Gives child choices
Offers one-stop shopping for all kinds of products, not just kids clothing
Is easy to wash
 
 
 
* Please rank (1-3) the following in order of importance (1 being the MOST important) when shopping for children's clothing:
Makes child feel special
Having the trendiest outfits
Allows for easy returns
 
 
 
* Please rank (1-3) the following in order of importance (1 being the MOST important) when shopping for children's clothing:
Is something the child will like
Absolute lowest prices
Free shipping to store or house
 
 
 
* Please rank (1-3) the following in order of importance (1 being the MOST important) when shopping for children's clothing:
Gives child choices
A unique style of clothes that I cannot find anywhere else
Carries the products I need in season I need them
 
 
 
* Please rank (1-3) the following in order of importance (1 being the MOST important) when shopping for children's clothing:
Is something the child forward to wearing
Allows you to show the child love
I can shop on my own time
 
 
 

Just For The Record

The following demographic questions are to make sure we listen to all types of customers. All answers will be kept confidential.
 
 
* What is your age?
   
 
 
 
* What is your gender?
 
Female
 
Male
 
 
 
* How many children (or grandchildren) do you purchase clothing for?
   
 
 
What are the ages & genders of the children you purchase clothing for?

Please check all that apply

Boy Girl
* 0-12 months
* 1-3 years old
* 4-6 years old
* 7-10 years old
* 11-13 years old
 
 

* Roughly speaking, in what range does your total annual family income fall?
 
Under $25,000
 
$25-35,000
 
$35-50,000
 
$50-75,000
 
$75-100,000
 
$100-150,000
 
Over $150,000
 
Prefer not to answer
 
 

* Which of the following categories best describes your ethnic background?
 
Caucasian/White
 
African American
 
Latino/Hispanic
 
Asian
 
Prefer not to answer
 
Other
 
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