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2014
April
M
Mosaic Customer Satisfaction Survey
Mosaic Customer Satisfaction Survey
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Dear Customer,
Thank you for giving us the opportunity to serve you better. Please help us by taking a few minutes to tell us about the service you have recieved. We appreciate your business and want to make sure we meet your expectations.
Sincerely,
Tom Jones, CEO
How well do you feel our company understands your needs?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Did you find what you were looking for?
Yes
No
Which range includes your age?
Younger than 18
18-24
25-34
35-44
45-54
55-64
65 or older
Prefer not to answer
Household Income?
10,000-20,000
20,000-30,000
30,000-40,000
40,000-50,000
50,000-75,000
75,000-100,000
Prefer not to answer
How satisfied was your shopping experience at Mosiac?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Would you recommend Mosiac to your friends and family for their shopping needs?
Yes
No
Please indicate your level of satisfaction with the following attributes of our service/products?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Target Hispanic Products
Bilinqual Assistance
Helpfulness of our employees
What can we do to improve your experience?
Comments/Suggestions:
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