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Hello:
You are invited to participate in our survey [Project Description Here]. In this survey, approximately [Approximate Respondents] people will be asked to complete a survey that asks questions about [General Survey Process]. It will take approximately [Approximate Time] minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Name of Survey Researcher] at [Phone Number] or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
 
* What is your gender?
 
Male
 
Female
 
 
 
* What is your age?
 
18 to 20
 
21 to 22
 
23 to 24
 
25 and above
 
 
 
* Occuptional status
 
Student
 
Worker
 
Other
 
 
 
 
* How often do you use online banking services
 
Daily
 
Weekly
 
Monthly
 
Never
 
 
 
* Method use for the bank services
 
Mobile Banking
 
Online Banking
 
Automated Teller Machine (ATM)
 
Other
 

 
 
 
* The purpose of online banking service
 
Fund Transfer
 
Check Balance
 
Bill Payment
 
Purchasing
 
Other
 

 
 
 
* Have you installed antivirus in your mobile phone?
 
Yes
 
No
 
 
Mobile banking perception
Strongly Disagree Disagree Neutral Agree Strongly Agree
Using mobile banking is financially secure
In my opinion, mobile banking is easy to use
I am not worried about the security of mobile banking
Using mobile banking enables me to utilize banking services more quickly
Overall, mobile banking is useful for me
 
 
Mobile banking adoption
Strongly Disagree Disagree Neutral Agree Strongly Agree
Mobile banking is more privacy than online banking
Security provided in mobile banking is more secure than online banking
I find it more easier to use mobile banking features
I use mobile banking because it more convenient than online banking
Mobile banking menu/information is always up to date