Mobile Banking Features 201006

How high of a priority is it for your credit union to implement mobile banking? If you already implemented or do not plan to implement mobile banking, then please select the corresponding response below.

How soon do you plan to deploy mobile banking for your members?

When selecting a mobile banking solution, how important are the following functions and features to your decision?

	Not At All Important 1	2	3	4	Neutral 5	6	7	8	9	Extremely Important 10
Account Alerts/Notifications

Advertising

Bill Pay

Customized Branding on Application Store

Mobile Check Deposit

Person-To-Person Payments

Stop Check Payments

Text Banking (click the question mark icon above for description)

View Check Images

How would you prefer to pay for a mobile banking solution with basic features (e.g., check account balances/history, transfer funds between account types, ATM finder)?

Flat monthly fee (unlimited users)

Per user monthly transaction fee

Other

What monthly fee do you feel represents competitive pricing for a robust mobile banking service?

How would you prefer to pay for additional customized mobile banking features (e.g., bill pay, mobile check deposit, account alerts, advertising, etc.)?

A la carte

Bundle pricing

Other

Please describe your ideal mobile banking solution (e.g., functions, features, implementation, cost, etc.):

How would you rate the overall value of the mobile banking solutions from the following providers? If you have no opinion on a provider, then please indicate "No Opinion."

What is your credit union's main obstacle in implementing mobile banking? If there are no obstacles, then please select "No obstacles" below.

No obstacles

Application provider solutions are too costly

Implementation fees (e.g. core system integration licensing) are too high

Low member adoption projected

Monthly fees are too high

Not enough marketing resources to promote mobile banking to members

Not enough technical resources to implement

Other

With regard to your credit union's strategic initiatives, where do you see mobile banking going in the future ?

Would you be interested in learning more about:

If you would like to be contacted regarding mobile banking, then please provide your name and the email address or phone number at which you prefer to be contacted.

First Name :
Last Name :
Phone :
Email Address :