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2011
April
M
Miller Training
Miller Training
0%
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How many staff do you employ
fewer than 10
10 - 20
20 - 50
more than 50
Please describe the key product or service offered by your organisation in the box below.
Other
How would you describe your organisation's current training provision?
on the job as required
delivered in house by management
delivered off site by external training providers
none of these
Other
Does your organisation have a dedicated training budget?
Yes
No
Does your organisation have access to government funded training?
Yes
No
Please identify which groups of employees are currently undergoing training within your organisation?
all staff
newly recruited staff
newly promoted staff
performance managed staff
all of the above
none of the above
Which of the following training functions do you carry out yourself?
Induction training
Training needs analysis
Staff Appraisals
Development planning
Succession planning
Performance management
All of the above
None of the above
What do you expect to achieve from staff training and development?
Decrease in staff turnover
Decrease in customer complaints
Increase in customer satisfaction
Increase in footfall and bottom line
Compliance with industry, statutory and contractual requirements
all of the above
Which of the following Miller Group services would you consider using in the next 12 months?
Staff training and development
Staff recruitment
Consultancy Services
Room Hire
All of the above
None of the above
What type of training are you most likely to need in the next 12 months?
Food Hygiene training
Health and safety training
Management training
Customer service training
Train the Trainer
HR Skills training
Other
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