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  1. Surveys
  2. 2012
  3. June
  4. M
  5. Midsize Hotel
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Dear Guest,

We want to make you stay a memorable vacation experience. To help us better serve you, please take a moment and fill out the following survey to let us know how we are doing at the Hotel.




Sincerely, The Managment
 
 
 
why did you choose to stay with us?
 
Previous visit
 
Attending meeting
 
Friend or relative
 
Travel agent
 
Radio
 
Magazine
 
Other
 
 
 
Did you make resrvations:
 
more than a year in advance
 
6-9 months in advance
 
3-6 months in advance
 
1-3 mothns in advance
 
no reservation (walk in)
 
 
 
Who made the resrvation?
 
Family member
 
Travel agent
 
Friend
 
Self
 
Other
 
 
Please rate the following
Excellent Good Average Below average Poor
Minimal waiting time in line at ''check in''
 
Courteously greeted at front desk
 
Bellstaff services timely and efficient during your stay
 
 
 
Excellent Good Average Below average Poor
Overall,how would you rate our staff's hospitality?(Friendliness,responsiveness)
 
Overall,how would you rate our hotel's public areas?
 
Overall,how would you rate the value for the price paid?
 
Overall,how would you rate hotel's ability to provide a relaxing atmoshpere?
 
 
 
Excellent Good Average Below average Poor
Room amenities
Room decor
Room cleanliness
Condition of rooms
Heating/Cooling within the rooms
Housekeeping services
 
 
 
Excellent Good Average Below average Poor
Menu Variety
Food delivery service
Quality of food
Quality of beverage
 
 
 
What could we do in the future to improve our service?
   
 
 
Contact Information
First Name : 
Last Name : 
Address 1 : 
Address 2 : 
City : 
State : 
Zip : 
Phone : 
Email Address : 
 
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