Michigan Cat Parts | QuestionPro

How long have you been a customer of Michigan Cat?

Less Than 1 Year

1-5 Years

5-10 Years

10+ Years

Is this location the primary location that you get your parts from Michigan Cat?

Yes

No

What method do you usually use to get your parts from Michigan Cat?

Michigan Cat's Shuttle Driver

UPS

Over the Counter

Other

When you come to the counter for a order that has no assembly, how long does it usually take until you are checked out?

5 Minutes or less

5-10 Minutes

10-15 Minutes

Longer

Michigan Cat has a new hose press for building your hoses, have you seen a decrease in the amount of time it takes to build a hose?

Yes

Somewhat

Not at All

It Is Worse

What type of attitude do you usually receive while picking up your parts?

Postive

Postive but Stressed

Stressed

Rude

When being loaded with larger orders, are safe methods being used to do so?

Yes

Sometimes

No

When there is some type of error with your order do you feel we do everything we can to fix it?

Yes

Sometimes

No