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Hello:
You are invited to participate in our survey MEO Supervisor Project. In this survey, approximately 100 people will be asked to complete a survey that asks questions about our service to the Coast Guard Residence and Employees. It will take approximately 5 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Henry Morales at 787-890-8400 or by email at [email protected].

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
From the time that work order was submitted until the time the service was provided. How do you evaluate the response time?
 
Excellent
 
Good
 
Poor
 
Bad
 
 
 
How was the person who provided the service?
 
Courteous
 
Polite
 
Rude
 
No Comments
 
 
 
What kind of problem did you have? Select many
 
Electrical
 
Air Conditioning
 
Carpentry
 
Plumbing
 
General Service

 
 
 
How fast the problem was solve?
 
Same day
 
Couple Hours
 
Days
 
Weeks
 
Awaiting for Materials/ Contractor
 
 
 
How do you evaluate the tradesman knowledge to fix the problems?
 
Professional
 
Knowledgeable
 
Basic Knowledge
 
Enough to solve the problem
 
 
 
Can you tell us about the overall experience of the service?
 
Excellent
 
Good
 
Poor
 
Bad
 
 
 
Do you thing that our service can be improved?
 
 
 
Can you give us ideas to make it better?
   
 
Thank you for your cooperationin helping us to make it better.
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