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  1. Surveys
  2. 2014
  3. May
  4. M
  5. Member satisfaction survey
0%
Exit Survey
 
 
Service & product satisfaction
 
 
How satisfied are you with the following:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied N/A
GXP Solution
Customer Service
Bugs resolution
Platform usability
Helps & guidance
 
 
How satisfied are you with the following:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied N/A
Platform usability
Help & guidance
User interface
 
 
How satisfied are you with the following features:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied N/A
Add capability (factories, users)
Self assessment interface
Audits conduction
Findings/ Corrective action creation
Online payment
Stakeholders relationship management
Offline questionnaires
Reports & Dashboard
 
 
How important are the GXP functionnalities for your business :
Not important Important Very important N/A
Add capability (factories, users)
Self assessment interface
Audits conduction
Findings/ Corrective action creation
Online payment
Stakeholders relationship management
Offline questionnaires
Reports & Dashboard
 
 
 
Let us know about your activity in the platform
 
 
 
Select your mains objectives on the platform (5 answers max)
 
Be EICC compliant
 
Be in contact with your customers & suppliers
 
Share information with stakeholders
 
Real time information visibility

 
 
 
Please rank (1-5) the following in order of interest:
Be "EICC" compliant
Be in contact with your customers & suppliers
Share information with stakeholders
Real time information visibility
Identify risky suppliers
 
 
How often do you use each feature
Never Often Always
Add capability (factories, users)
Self assessment interface
Audits conduction
Findings/ Corrective action creation
Online payment
Stakeholders relationship management
Offline questionnaires
Reports & Dashboard
 
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