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Surveys
2009
April
M
Member Communications Survey
Member Communications Survey
WesCorp Member Communications
In WesCorp's continuing effort to better provide you with timely, relevant and transparent information, we invite you to share your thoughts on how you would prefer to receive important WesCorp Member communication. This should only take about 3 minutes to complete. Thanks in advance for your time and participation!
On a scale of 0 to 10 with 10 being "Extremely Satisfied" and 0 being "Completely Dissatisfied," how satisfied are you with WesCorp's overall communication of information and updates to you?
Completely Dissatisfied 0
1
2
3
4
5
6
7
8
9
Extremely Satisfied 10
Overall Satisfaction with WesCorp Member Communications
On a scale of 0 to 10 with 10 being "Extremely Valuable" and 0 being "Not At All Valuable," how valuable are the following types of WesCorp communication to you?
Not At All Valuable 0
1
2
3
4
5
6
7
8
9
Extremely Valuable 10
Investment advisory updates
Financial condition updates
Payment Systems news
WesCorp Webcasts
WesCorp events
How would you most prefer to receive news about each of the following?
Email
communication
Phone call from WesCorp
staff
Written letters from WesCorp
Member
Center
WesCorp.org
Investment advisory updates
Financial condition updates
Payment Systems news
WesCorp Webcasts
WesCorp events
On a scale of 0 to 10 with 10 being "Extremely Valuable" and 0 being "Not At All Valuable," how valuable are the following WesCorp Member communication methods in delivering timely, relevant, and transparent information?
Not At All Valuable 0
1
2
3
4
5
6
7
8
9
Extremely Valuable 10
Conference calls
WesCorp sponsored events
Email communications
Phone call from WesCorp staff
Written letters from WesCorp
Member Center
WesCorp.org
Ideally, how frequently would you prefer to receive communication about each of the following?
Immediately
Daily
Weekly
Monthly
Quarterly
Investment advisory updates
Financial condition updates
Payment Systems news
WesCorp Webcasts
WesCorp events
What else can WesCorp do to provide you with timely, relevant, and transparent Member communication?
Please contact Kevin Lytle (
[email protected]
) if you have any questions regarding this survey.
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