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Meetings & Events Survey

Meetings & Events Survey
Exit Survey
 
 
Thank you for choosing Best Western Plus The Inn at St. Albert to host your most recent meeting/event!

We are committed to providing the best experience for every guest staying with us and hosting or attending meetings at our property. How are we doing?

Please take a moment to tell us about your experience at our hotel.

The survey will take less than 5 minutes to complete.

Thank you for sharing your honest opinion with the team at Best Western Plus The Inn at St. Albert. We will be using your feedback to make future events the best in the hospitality industry.

Please start with the survey now by clicking on the Continue button below.
 
 
 
* Name of Group:
   
 
 
Name of Event:
   
 
 
* Event Date:
MonthDayYear
  
 
 
Number of Guests:
   
 
 
Which meeting room was your event in?
 
Liberton Room
 
Mission Room
 
Can't Remember
 
 
 
PRE-EVENT - SALES & PLANNING PROCESS
 
 
 
* Who was the Hotel Representative you booked/planned your meeting room rental with?
 
 
How satisfied are you with the following:
Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied
* Knowledge and professionalism of hotel representative:
* Hotel Representative's ability to problem-solve event needs:
* Contracting Procedures, explanations, and contract document
* Effectiveness of Communication by Hotel Representative:
* Effectiveness of Communication by Hotel Representative:
* Hotel Representation's response time:
 
 
Comments/Suggestions:
   
 
 
 
AT EVENT
 
 
How satisfied are you with the following:
Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied
* How welcome did you feel upon arrival?
* On-Site Team's ability to problem solve:
* Support given by on-site team:
 
 
Comments/Suggestions:
   
 
 
 
MEETING ROOM/EVENT SPACE
 
 
How satisfied are you with the following:
Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied
* Overall condition of facility:
* Meeting Room Cleanliness:
* Accuracy of event/set-up details:
 
 
Comments/Suggestions:
   
 
 
 
FOOD & BEVERAGE (if applicable)
 
 
* Did you have any food and/or beverages at your event provided by the hotel?
 
Yes
 
No
 
 
 
What types of food and/or beverages did the hotel provide (Select all that apply)?
 
Coffee/Tea
 
Water
 
Muffins/Pastries
 
Access to breakfast bar
 
Other
 

 
 
How satisfied are you with the following:
Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied
Food Quality:
Food Presentation:
 
 
Comments/Suggestions:
   
 
 
 
OVERALL EXPERIENCE
 
How satisfied are you with the following:
Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied
Overall Service
Overall Meeting Space
 
 
Comments/Suggestions:
   
 
 
 
Which team members were especially helpful?
   
 
 
 
* Name
   
 
 
Your Position/Title
   
 
 
 
* Email Address
   
 
 
* Confirm Email Address
   
 
 
 
Contact Number
   
 
Each Best Western® branded hotel is independently owned and operated.
Survey answers provided and created for Best Western Plus The Inn at St. Albert only
All responses are confidential.