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MEDNAX

Patient Satisfaction Survey
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MEDNAX, Inc., is a national medical group that comprises the nation’s leading providers of neonatal, anesthesia, maternal-fetal and pediatric physician subspecialty services.

Today, you are invited to participate in our Patient Satisfaction Survey. In this survey, approximately 10 people will be asked to complete a survey that asks questions about your current medical coverage and satisfaction from providers under MEDNAX since the establishment the Affordable Care Act. This will give MEDNAX an understanding of if and/or how our patients are being affected by ACA to ensure the highest quality is always being provided. It will take approximately 15 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Skyy Gaulden, Survey Researcher at [800]-234-5678 or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

Skyy S. Gaulden, Survey Researcher
[email protected]
 
 
Have you recently been seen by a provider/facility contracted with MEDNAX?
 
Yes
 
No
 
Unsure
 
If so, name of Provider
 

 
 
Has there been an increase or wide difference in performance and services available between the providers/facilities located in the area in which you reside since the Affordable Care Act?
 
Yes
 
No
 
Not Sure
 
 
How would you rate your level of satisfaction with your providers?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
How would you rate Mednax on the following attributes?
Well Below Average Below Average Average Above Average Well Above Average N/A
Customer Service
Professionalism
Quality of Care to Patient
Understanding Customers' Needs
Timeliness
 
 
Any Additional Comments on the Organizations Attributes:
   
 
 
What kind of medical coverage do you have?
 
None
 
Private
 
Employer Sponsored
 
Medicaid
 
Medicare
 
Not Sure
 
Other
 
 
 
Since the establishment of Obamacare, if you or a family member received medical care by another physician, which of following would be the reason you chose the other practice?
 
Needed A Specific Specialist Not Provided By Current Facility
 
My Physician Practices There
 
More Cost Efficient
 
Wanted A Second Opinion from Another Physician
 
Insurance No Longer Accepted
 
Other
 
 
 
Do you have any suggestions for improving the quality of care our organization provides to you?
   
 
 
What is your gender?
 
Male
 
Female
 
Prefer not to answer
 
 
Which category describes your age?
 
Younger than 18
 
18 - 24
 
25 - 34
 
35 - 44
 
45 - 54
 
55 - 64
 
65 or older
 
Prefer not to answer
 
 
What best describes your employment status?
 
Employed full-time
 
Employed part-time
 
Self-employed
 
Not employed, but looking for work
 
Not employed, not looking for work
 
Retired
 
Student
 
Military
 
Homemaker
 
Prefer not to answer
 
Other
 
 
 
What is your marital status?
 
Married
 
Widow(er)
 
Divorced or separated
 
Have never been married
 
 
Which category best describes your annual income?
 
Under $15,000
 
$15,000 - $29,999
 
$30,000 - $44,999
 
$45,000 - $59,999
 
$60,000 - $74,999
 
$75,000 - $89,999
 
$90,000 or more
 
Prefer not to answer
Thank you for your assistance.