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Surveys
2015
March
M
Marketplace Client Experience Testing
Marketplace Client Experience Testing
0%
Exit Survey
Thank you for participating the Marketplace Customer Experience Testing.
We value your feedback and would greatly appreciate 5 minutes of your time to provide your feedback on the concept overall and the experience of using KPMG Marketplace.
Overall how would you describe your experience of KPMG Marketplace?
Unsatisfactory
Improvement needed
Meets expectations
Exceeds expectations
Exceptional
How often would you require each of the following capabilities to fill short term resourcing needs?
Never
Rarely
Sometimes
Often
Always
Analytics
Bookkeeping
Business and Process Analysis
Finance Administration and Reporting
Financial Modelling
Management and Board Reporting
Project Administration and Reporting
What capabilities/offering, in additional to the ones in the question prior, would you like to see offer on Marketplace?
Is the period of 1 to 10 business days sufficient for your organisation
Yes
No. What period options would you like to see?
How easy to use did you find each of the stages within Marketplace:
Very difficult
Difficult
Neutral
Easy
Very easy
Didn’t test this stage
Log On
Posting an assignment
Reviewing and selecting candidates
Contract signing
Providing Feedback on staff at assignment completion
Downloading an invoice
Confirmation of payment
Please provide any comments on we can better present the candidate selection process.
Were the email notifications for each Marketplace assignment appropriate
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree
Contained sufficient information
Delivered in a timely manner
Right level/number of notifications
If you were to use the Marketplace as part of your day-to-day work, in your organisation what would be the preferred means of paying for an assignment(s)?
Credit Card
Bank Transfer
Electronic Bill Payment (e.g. Bpay)
Paypal
Other
Please provide any additional comments about your Marketplace Experience? If you would you like for KPMG to update you when Marketplace is available in market to the public please provide you email address below.
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