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Hello, my name is Marisa Werner. I am a student at Robert Morris University and I am doing a survey for a class project. The survey is about how homeowners choose services and it will take about 10 minutes. Your answers will be confidential. Would you be willing to help me out?
 
 
 
Are you over the age of 18? ( if no, please disregard this survey )
 
yes
 
no
 
other
 
 
 
where do you currently reside?
 
apartment
 
condo
 
house
 
trailer
 
Other
 
 
 
 
how do you hear about different electricians? 
 
friends/family
 
yellow pages
 
television
 
social media
 
Other
 
 
 
 
do you know when to call an electrician?
 
yes
 
no
 
maybe
 
 
 
about how many times have you had to deal with an electrician?
 
0-1
 
2-4
 
<5
 
 
 
Do you currently have any electrical problems?
 
Yes
 
No
 
I Don't Know
 
 
 
If yes, what are they?
   
 
 
 
Would you call an electrician before you would try to fix a problem by yourself?
 
Yes
 
No
 
Maybe
 
I Don't Know
 
 
 
How bad would your electrical problem have to be before you would call an electrician?
 
Not Bad
 
Bad
 
Extremely Bad
 
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