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Market survey - Tim Kreymborg

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Dear Sir or Madam,

I am a student of the International Business School of the Hanze University of Applied Sciences in Groningen and you are invited to participate in my online survey related to my current project. This survey will take approximately 5 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for me to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, do not hesitate to write me an e-mail ([email protected]).

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
* Company Name:
   
 
 
 
What is your job function within your company/ job description?
   
 
 
 
* How many different flow measurement principles do you offer (multiple answers possible)?
 
Ultrasonic
 
Electromagnetic
 
Coriolis Mass
 
Turbine
 
Other
 

 
 
 
How many sales channels/representatives do you have worldwide?
   
 
 
 
How knowledgeable are the customer service representatives of your company?
 
Extremely knowledgeable
 
Very knowledgeable
 
Moderately knowledgeable
 
Slightly knowledgeable
 
Not at all knowledgeable
 
 
 
* How would you rate your success within the flow meter market?
 
Highly successful
 
Successful
 
Somewhat successful
 
Expandable
 
Somewhat unsuccessful
 
Unsuccessful
 
 
 
* How would you describe your company within the competition of the flow meter market?
 
 
 
* What are your biggest competitors within the flow measurement market? (Please rank at least 3 in a descending order)
   
 
 
 
* How do you rate the performance of your products compared to the competition?
 
Much higher
 
Somewhat higher
 
Same
 
Somewhat lower
 
Much lower
 
Don't know
 
 
How do you rate your product quality compared to competitors?
Better than the competition Good Equal to the competition Worse than the competition
Ultrasonic
Electromagnetic
Coriolis Mass
Turbine
Other
 
 
How do you rate the following segments/ fields compared to competitors:
Under Average Average Better Average Good Very Good
* Website
* Customer Service
* Sales
* Service
* Overall
 
 
 
How satisfied are you with your services?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
 
 
 
* How satisfied are customers with your services?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
 
 
 
* How satisfied are customers with your product quality?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
 
 
 
How satisfied are customers with your offered product range?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
 
 
 
Are you planning to expand your product range?
 
Yes
 
No
 
 
 
If yes, in which field are you planning to expand your product range (multiple answers possible)?
 
Ultrasonic
 
Electromagnetic
 
Coriolis Mass
 
Turbine
 
Other
 

 
 
 
How user friendly is your application software?
 
Extremely user friendly
 
Very user friendly
 
Moderately user friendly/ Improvable
 
Slightly user friendly
 
Not at all user friendly
 
 
 
Compared to your competitors, how effective and reliable is the measuring software?
 
Much more effective and reliable
 
Somewhat more effective and reliable
 
Slightly more effective and reliable
 
About as effective and reliable
 
Slightly less effective and reliable
 
Somewhat less effective and reliable
 
Much less effective and reliable
 
 
 
* Please allocate 100 points on how you invest in accuracy:
Minimization of straight flow requirements (Inlet/ Outlet)
Implementation of more sensors/ paths
Implementation of software calibration features
Improvement of measurement repeatability/ rate
Other improvements*
0
Values must add up to 100
 
 
 
*What are those improvements?
   
 
 
 
* How would you rate the importance of a space-saving installation (no straight runs) related to accuracy and costs (flexibility)?
 
Very important
 
Important
 
Semi-important
 
Not very important
 
Not at all important
 
 
Please state in figures (percentage) the market share within the respective market.
Water Wastewater Oil Gas Other N/A
Ultrasonic
Electromagnetic
Coriolis Mass
Turbine
Other
 
 
 
Do you think this questionnaire was too long or that some questions were inappropriate?
 
Yes.
 
No.
 
Within reasonable bounds.
 
 
 
* Are you interested in receiving results from this questionnaire?
 
Yes
 
No
 
 
 
If yes, please enter your Email Address: